Hotel Embassy
FAQ
How can I book?
You can book directly on our website for the best rates and instant confirmation, or contact us by phone or email.
What is the cancellation policy?
Cancellation is free up to 48 hours before arrival, unless otherwise specified in the selected rate.
What are check-in and check-out times?
Check-in from 2:30 PM, check-out by 10:30 AM.
Is early check-in or late check-out available?
Yes, upon request and subject to availability, with an additional fee.
Does the hotel have parking? (ZTL details)
Yes, we offer on-site parking at €25/day, reservation required. The hotel is located outside Florence’s Limited Traffic Zone (ZTL).
Is breakfast included?
Yes, a buffet breakfast is included and also available early upon request.
Is Wi-Fi free in all rooms and public areas?
Yes, free high-speed Wi-Fi is available in all rooms and common areas.
What is the city tax?
The city tax is €7.00 per person, per night, payable at the hotel.
Which payment methods do you accept?
We accept cash, credit cards, and major debit cards.
Do you have family rooms?
Yes, we offer triple and quadruple rooms, ideal for families or small groups.
Is there luggage storage?
Yes, it is free of charge and available on the day of arrival before check-in, as well as on the day of departure until the evening.
Does the hotel offer facilities for guests with disabilities?
Yes, we have accessible rooms and common areas designed for guests with specific needs.
Still have questions?
If you didn’t find the answer you were looking for in our FAQs, our team will be happy to help. Fill out the form and we’ll get back to you promptly to assist with planning your stay.